Is the Multi Analyzer a Dutch product?
The Multi Analyzer was designed and developed in the Netherlands in collaboration with skilled engineers.
Does the Multi Analyzer also work abroad?
The Multi Analyzer has global coverage and works in all countries.
For which cars is the Multi Analyzer suitable?
The Multi Analyzer is applicable in all cars with an OBD2 connector, a 16 pin plug. It is important to read the vehicle’s identification number (VIN).
Can I connect other devices to the OBD2?
With a split cable, it is possible to connect multiple devices to the OBD2, so that you don’t have any problems with the Multi Analyzer.
Can I use the Multi Analyzer in another car?
That is possible. If you want to use the Multi Analyzer in another car, let us know.
Have the Multi Analyzer see the drive or location you are driving?
The Multi Analyzer is not a GPS tracker. This means that we can’t see where the vehicle is located.
Does the Multi Analyzer affect fuel consumption?
The Multi Analyzer uses the OBD2 connection. This does not affect the fuel consumption of the car.
Can I clear the error codes with the Multi Analyzer?
It’s not possible to erase error codes. If you have any problems, please contact us.
Can I view multiple Multi Analyzers on 1 account?
As a garage company, you can purchase multiple Multi Analyzers and see them clearly on 1 account.
How long is the subscription?
A Multi Analyzer subscription runs for 12 months. You pay in advance.
Can I buy the Multi Analyzer separately?
You purchase the Multi Analyzer in combination with our platform. It is not possible to buy the Multi Analyzer separately.
Is a smartphone required when using the Multi Analyzer?
To use the Multi Analyzer, you don’t need a smartphone.
Do I have to end a phone subscription for the Multi Analyzer?
The Analyzer sends data via a SIM card. Costs are included in the price: so you know what you are doing.
What should I do when I’m having issues with the dongle?
If you are having issues with the dongle, please contact our service desk. We are happy to assist you.